A. Informal Resolution 1. An employee with a grievance must first discuss it individually with their immediate supervisor prior to the filing of a Level One grievance, indicating the Article and Section alleged to be violated, with the objective of resolving the matter informally. No written record shall be made. a) By mutual agreement between the employee and the immediate supervisor, the employee may request the assistance of a Union representative in the grievance. Any employee whose grievance is not resolved in the informal discussion may file a written grievance with the immediate supervisor within ten (10) days of the alleged violation.
